Wireless Intelligence provides operator data across operational and financial KPIs and allows analysis at an operator, country, regional or global level. A secure, easy-to-use website delivers the data you need quickly, together with tools for useful analysis and charting, so that you can compile tailored...

Web 2.0 is a loaded term that is currently subject to enormous volumes of hype. Different communities define Web 2.0 in different ways, which can be confusing. However, the very fact that Web 2.0 is touted as being so many things underlines its importance. Web 2.0 encapsulates everything about the next...

Ovum Summit’s survey of 300 North American IT decision-makers identifies four key areas that differentiate highly effective IT organizations from their less effective peers. Highly effective IT organizations are most likely to have broadly deployed infrastructure virtualization and IT service management...

Thanks to the announcement of the Apple iPhone in January 2006, user interface (UI) design has been pushed up the priority list for mobile phones and looks set to be a hot topic for the next year or two. It may even become a true source of differentiation in the market for a while. Mobile phone user...

Asia-Pacific incumbents are developing new media strategies. This has placed new demands on these operators, such as content acquisition and content management, media marketing and even content production. In this report, we examine how some incumbents in the region are managing these challenges. Table...

Service-oriented architecture (SOA) and virtualized IT infrastructures necessitate more collaborative and tighter co-ordination services planning, deployment and problem solving across the full IT services lifecycle. In response to these emerging requirements, IBM’s Service Management initiative is driving...

Vendors are becoming increasingly reliant on their captive finance houses to help grow revenues across all lines of business and to deliver solid margin contributions in their own right. However, financing is still considered too complex by some in the field sales organisations, and simply not part of...

The development of telecommunication services offered by web companies (GAMEYs) has changed end users’ perceptions of the telecoms marketplace. End users increasingly expect communication services to support ‘fun’ software clients, to be customisable and to be supported by a form of innovation via recurrent...

In February 2006, we published our first report on software patents – ‘Software patents: back from the brink’, in which we highlighted the key issues surrounding the software patent regime and outlined the actions that need to be taken in order to prevent the collapse of the software patent system. This...

The area of physical world interaction is becoming an important strategic stake for the wireless industry. Near Field Communication (NFC) is the main technology of choice to develop proximity transactions between mobile phones and contactless readers or tags. It enables multiple contactless applications...